Day 1 Help Center
How is Day 1 different from Digital Marketing?
Digital marketing is just a part of our platform. Day 1 is concerned with holistic digital excellence.
Will Day 1 audit all my social media platforms?
There is no direct auditing but it will provide the standards and guidelines for social media platform use and will help you make smarter use of these platforms.
What is the best way to access the platform?
Our platform is web-based and is compatible with any browser. It is also dynamic and can be viewed on any mobile device but best experienced using a desktop or laptop computer.
How much time do I need to excel in this platform?
What is the best way to access the platform?
Our platform is web-based and is compatible with any browser. It is also dynamic and can be viewed on any mobile device but best experienced using a desktop or laptop computer.
Who can input information on the platform?
Any of the user accounts can input information (company info, assessment) on the platform. Any of the user accounts can also change the previous information logged.
Can I skip areas and topics and finish everything faster?
We recommend you fully immerse in the learnings and activities that our platforms suggest. There is a recommended journey for your business and digital excellence meant taking that journey.
What does my score mean?
Your score reflects your digital readiness, meaning the higher the score, the more prepared you are for your digital journey.
How do you compute my score?
Your answers in the first assessment determined your score. Each question has a weight and pertains to a certain Area of Digital Excellence. Throughout your digital journey, there will be questions which will determine whether your score will go up or go down. Big updates on what is happening around the digital world may also affect your score. If your initial score…
How do I make my score higher?
Again, your score depends on your answer in our assessment and checkpoints.
But we want to stress that your score is only a suggestion of digital areas that you need to work on, not a necessary reflection of success. Keep in mind that it’s more important to apply what you learned in real-life business settings.
How many users are given access to the platform?
Each company are given up to 5 user accounts to access our platform.
Is there a discount for an annual payment?
We will give a 10% discount for annual, upfront payments. For bulk subscriptions, please contact our Sales Team.
How do I get charged?
Our contract is a one year lock-in period with 3 months advanced payment. You are charged monthly through your company’s credit card or post-dated checks submitted to us beforehand.
Will my company be automatically renewed?
Before our contract expires, our digital consultants will contact you to report your progress and ask for feedback. We recommend renewal as changes in the digital world will always continue, and your subscription to our platform ensures that the company is able to transform and excel alongside the changes in the digital world.
What if our company decides to use mobile phone to access?
Our platform is web-based and is compatible with any browser. It is also dynamic and can be viewed on any mobile device but best experienced using a desktop or laptop computer.
Where do I find your after-sales support?
You can contact us through our hotline, Facebook messenger.
Are my data secured?
Where can I find the End User License Agreement and Terms of Use?
You can find all our privacy policies in our Privacy Center.
